Shipping policy
Shipping Policy
Processing Times
- Orders are processed within 1–2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email once your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Typical delivery windows:
- Standard Shipping: 3–7 business days
Delivery times are estimates and may vary due to carrier delays, weather, or high‑volume periods.
Order Tracking
Once your order ships, you will receive an email with a tracking number. Tracking information may take up to 24 hours to update.
Shipping Locations
We currently ship to:
- 49 U.S. states
If your location is not available at checkout, please contact us for assistance.
International Shipping
We do not ship to international locations.
Lost, Delayed, or Damaged Packages
- If your package is delayed, please allow up to 48 hours beyond the expected delivery date before contacting us.
- If your package arrives damaged, notify us within 48 hours with photos of the packaging and product.
- For lost packages, we will work with the carrier to resolve the issue. Replacement or refund decisions are made on a case‑by‑case basis.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for orders shipped to incorrect addresses provided at checkout. If you need to update your address, contact us immediately—changes cannot be guaranteed once an order is processed.